What We Collect and Why
When you open an account, we collect your name, contact details, and the information needed to verify your identity under applicable regulations. When you make a deposit or withdrawal through JazzCash, Easypaisa, or Raast, we log the transaction reference, amount, and timestamp — we do not
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store your full wallet PIN or bank credentials. We also collect device and session data: your browser type, IP address, and login timestamps. This helps us detect unusual access and keep your account secure. Cookies track your session state so you stay logged in as you
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move between the lobby and your wallet. We retain your data for as long as your account is active and for the period required by applicable law after closure. You can request a copy of your data or ask us to delete it by contacting support.
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Availability of our services depends on local law and eligible regions in Pakistan.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.